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stevenamani
Advocate II
Advocate II

Embedded Report Not Loading

A client of ours is embedding a report in their HTML using the Microsoft sample however we are intermitently getting the error below:

 

Something went wrong
Try opening the report again.
If the problem continues, contact support and provide the details below.
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Request ID: 5edc2d94-5c56-4eab-b493-7acfdde97969
Time: Wed Oct 20 2021 19:58:48 GMT +0200 (Central European Summer Time)
Client version: 2110.1.08076-train
Error message: Get report failed

 

This will happen for a few minutes then the report will all of a sudden start working.

 

1 REPLY 1
v-yiruan-msft
Community Support
Community Support

Hi @stevenamani ,

Does that client's problem still exist? If so, could you please provide the Microsoft sample he used, what he did and the screenshot with error message? Do other clients also have this problem? Please check the following thread with similar problems to his, which mentions that the network is too slow to cause. Please ask that client to verify if his network is smooth later. Thank you.

PowerBI Embedded report stuck on loading sometimes

Best Regards

Community Support Team _ Rena
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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