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Evelyn_EverittP
Frequent Visitor

data source credentials

hi there.

i have updated my data source credentials in the desktop however my automatic refreshes are failing and I dont know why.  when I look at the data source settings in the web version, the credentials settings is grayed out.  I have tried logging in and out to refresh but nothing is happening.  I have tried clearing the permissions and then editing and still does not update in web version.  please provide some guidance.  thanks.

3 REPLIES 3
v-gizhi-msft
Community Support
Community Support

Hi,

 

Please refer to this:

https://blog.crossjoin.co.uk/2018/12/10/credentials-data-privacy-settings-and-data-sources-in-power-... 

And i think it is related to gateway configuration on Power BI Service.

Please check it.

 

Best Regards,

Giotto Zhi

amitchandak
Super User
Super User

You have republished the content and then tried this ?

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yes i did try republising.

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