authentication error

[hhajnalka96]

Hello!

I get the following message. How can I solve it?

"Something went wrong. We couldn't get the data for this visual due to an authentication error."

Thank you!

[dharmendars007 · Accepted solution]

Hello @hhajnalka96 , 

Ensure that the credentials are correct. If necessary, re-enter your credentials by selecting Edit Credentials and providing the appropriate authentication method.

If you find this helpful , please mark it as solution and Your Kudos are much appreciated!

Thank You

Dharmendar S

LinkedIN 

[Anonymous · Accepted solution]

Hi @hhajnalka96 

Thank you very much dharmendars007 for your prompt reply.

This error in Power BI usually indicates a problem with the credentials to access the data source. Here are some solutions:

Check the data source credentials. Go to the data source Settings in Power BI to ensure that the credentials of the data source are correct and up to date.

Attempts to re-enter the credentials of the data source. You can do this through the Edit permissions option.

File > Options and Settings > Data source settings

Make sure you have the necessary permissions to access the data source. If the data source is a database, check with the database administrator.

Clearing the cache can sometimes solve the problem. Go to File > Options and Settings > Options > Data Load and Clear cache.

Ensure that the data source connection is normal. If the database is used, check whether the database server is running properly.

Regards,

Nono Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[dharmendars007 · Accepted solution]

Hello @hhajnalka96 , 

Ensure that the credentials are correct. If necessary, re-enter your credentials by selecting Edit Credentials and providing the appropriate authentication method.

If you find this helpful , please mark it as solution and Your Kudos are much appreciated!

Thank You

Dharmendar S

LinkedIN