Unexpected error: Container exited unexpectedly

[Rajesh_Yarlagad]

Hi , 

I have a file from share point list and one excel file. 
I am trying to join these two files using merge queries (Left outer join). 
When i perform merge and click on close and apply, I am getting the following error 
Container exited unexpectedly with code 0xC0000005. PID: 13276. Used features: Odbc.DataSource/Microsoft ODBC Driver for Google BigQuery
How can we resolve this error ? 

[v-csrikanth]

Hi @Rajesh_Yarlagad 

I wanted to follow up since I haven't heard from you in a while. Have you had a chance to try the suggested solutions?
If your issue is resolved, please consider marking the post as solved. However, if you're still facing challenges, feel free to share the details, and we'll be happy to assist you further.
Looking forward to your response!

Best Regards,
Community Support Team _ C Srikanth.

[v-csrikanth]

Hi @Rajesh_Yarlagad 

It's been a while since I heard back from you and I wanted to follow up. Have you had a chance to try the solutions that have been offered?
If the issue has been resolved, can you mark the post as resolved? If you're still experiencing challenges, please feel free to let us know and we'll be happy to continue to help!
Looking forward to your reply!

Best Regards,
Community Support Team _ C Srikanth.

[v-csrikanth]

Hi @Rajesh_Yarlagad 

We haven't heard from you since last response and just wanted to check whether the solution provided has worked for you. If yes, please Accept as Solution to help others benefit in the community.
Thank you.

If the above information is helpful, please give us Kudos and mark the response as Accepted as solution.
Best Regards,
Community Support Team _ C Srikanth.

[v-csrikanth · Accepted solution]

Hi  @Rajesh_Yarlagad 
​The error message you're encountering—"Container exited unexpectedly with code 0xC0000005"—typically indicates an access violation, often due to memory issues or conflicts with external components like ODBC drivers.
Please find the below trouble shooting steps that might resolve your issue.

1. Clear the Power Query cache by closing Excel, navigating to C:\Users\<YourUsername>\AppData\Local\Microsoft\Office\16.0\PowerQuery, and deleting the contents of that folder.

2. Update Power BI Desktop to the latest version.

3. Make sure your ODBC drivers (especially for Google BigQuery) are up to date, as outdated drivers can cause access violations.

4. Temporarily disable antivirus and security software to check if they are blocking Power BI processes.

5. Try running Excel as administrator to ensure it has sufficient permissions.

6. Check your merge query join conditions to ensure they are valid and use appropriate join keys.

If the above information is helpful, please give us Kudos and mark the response as Accepted as solution.
Best Regards,
Community Support Team _ C Srikanth.