Unable to use preview features

[Kunal16]

I am unable to enable On-Object interaction from Preview Features.

When I select on-Object interaction and then click OK, "Ok" button color changes from Green to Grey and nothing happens, no pop up shows up to restart. Actually, if I select any of the Preview features and click OK, nothing happens, no pop up shows.

No changes apply. I want to use on object interation.

I have uninstalled and installed Power BI Desktop many times from https://powerbi.microsoft.com/en-us/desktop/

Please suggest.

[Vikaspatel1997]

same problem occurring for me also you find anything for this? 

[Courtlin]

After installing and confirming the Jan 2022 version worked fine. I tried upgrading to the June 2023 version here:

Select the following links to download this earlier version:

• June 2023 version of Power BI Desktop - 32-bit
• June 2023 version of Power BI Desktop - 64-bit

Same problem, nothing happens after clicking "OK" on the options menu. The old preview functions I enabled with a previous version are still active but I cannot enable any more.

[Courtlin]

I have the same issue

[Kunal16]

Hello @Idrissshatila 

I have already tried downloading and installing from that link. But, the issue is still unresolved.

[Idrissshatila]

Hello @Kunal16 ,

I suggest you open a ticket directly with microsoft support to check if this is a bug or what through this link 

https://support.powerbi.com

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

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[Idrissshatila]

Hello @Kunal16 ,

Try downloading Power BI from this link and install this version https://www.microsoft.com/en-us/download/details.aspx?id=58494

incase it didn't work, please submit an issue on this link so Microsoft support would help https://community.powerbi.com/t5/Issues/idb-p/Issues

If I answered your question, please mark my post as solution, Appreciate your Kudos 👍

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[Courtlin]

I tried that, didn't resolve the issue. Nothing happens when clicking OK, other than the button grays out. The only option is to click "Cancel" at that point, which doesn't save the changes. None of the preview features will install (the main one I want is the Shape maps).

[Courtlin]

FYI, I downgraded PBI Desktop to a Jan 2022 version and then the preview features could be installed without any trouble.