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ppgandhi11
Helper V
Helper V

Unable to open the file.

I am not able to open the existing PBIX file. When I try to open it gives error: Unable to Open Document. We weren't able to restore the saved database to the model. I am using July 2018 updated Power BI version. I see in few posts related to this error that the problem has been solved in later version, but I am still getting the same error! Thanks. Prashant-
2 REPLIES 2
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @ppgandhi11,

 

Did you try to open the existing .pbix file created with the same desktop version (July 2018)? Or opened a report created with older desktop version? Besides, did you install the desktop from Windows Store?

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ppgandhi11
Helper V
Helper V

when I launch the power bi exe and do file open on existing file: I get: We weren't able to restore the saved database to the model.

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