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JRizos
New Member

The request was aborted: Could not create SSL/TLS secure channel.

I am trying to connect to a state website to import data from the web.   I can connect to it with a browser and  I can access the site using Excel>Data>From Web.  Because the Excel option is limited I decided to try the Power Query add-on but get the message 

 

"The request was aborted: Could not create SSL/TLS secure channel."

 

when I try to connect.  After much Googling and trying various suggested answers to no avail I found where someone was able to use the Power BI to get around this problem.  I downloaded and installed Power BI and get the same message.   I Googled and read through this forum for an answer with no luck.

 

Can anyone please provide a suggestion  of what I can do to avoid this error.   Both Power Query and Power BI provide tools I would like to explore to improve the capabilties of our staff.

 

Any suggestions will be much appreciated.  Thank you!!

 

3 REPLIES 3
Anonymous
Not applicable

Hi @JRizos,

 

Can you share some detail content of your issue? It will be help for troubleshooting. For example: formula, screenshots, datasource,...etc

 

Regards,

Xiaoxin sheng

Thank you for replying Xiaoxin sheng,

 

What I do with Power BI Desktop is

 

Get Data from the Web

Connect

 Enter    https://cse.ccsas.ca.gov/

I receive the message

     Unable to connect

     We encountered an error while trying to connect

     Details: "The request was aborted: Could not create SSL/TLS secure channel."

 

I get the same message using Excel Power Query but not Excel Get Data from Web which connects with no problems.

 

I hope thi smakes sense and helps explain the problem.

 

Thanx again

 

 

Anonymous
Not applicable

Hi @JRizos,

 

I can't reproduce your issue. (I can't open your url directly, when test on power bi desktop I receive the error message "Unable to connect to the remote server")


In addition, I test with other links and all of them works well.( tool: excel and power bi, urls: bing, google, hotmail...) 

I think the issue may caused by service/network, maybe you can try to change a url and test again.

 

Regards,

Xiaoxin Sheng

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