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JRizos's avatar
JRizos
New Member
9 years ago

The request was aborted: Could not create SSL/TLS secure channel.

I am trying to connect to a state website to import data from the web.   I can connect to it with a browser and  I can access the site using Excel>Data>From Web.  Because the Excel option is limited I decided to try the Power Query add-on but get the message 

 

"The request was aborted: Could not create SSL/TLS secure channel."

 

when I try to connect.  After much Googling and trying various suggested answers to no avail I found where someone was able to use the Power BI to get around this problem.  I downloaded and installed Power BI and get the same message.   I Googled and read through this forum for an answer with no luck.

 

Can anyone please provide a suggestion  of what I can do to avoid this error.   Both Power Query and Power BI provide tools I would like to explore to improve the capabilties of our staff.

 

Any suggestions will be much appreciated.  Thank you!!

 

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi JRizos,

     

    Can you share some detail content of your issue? It will be help for troubleshooting. For example: formula, screenshots, datasource,...etc

     

    Regards,

    Xiaoxin sheng

    • JRizos's avatar
      JRizos
      New Member
      9 years ago

      Thank you for replying Xiaoxin sheng,

       

      What I do with Power BI Desktop is

       

      Get Data from the Web

      Connect

       Enter    https://cse.ccsas.ca.gov/

      I receive the message

           Unable to connect

           We encountered an error while trying to connect

           Details: "The request was aborted: Could not create SSL/TLS secure channel."

       

      I get the same message using Excel Power Query but not Excel Get Data from Web which connects with no problems.

       

      I hope thi smakes sense and helps explain the problem.

       

      Thanx again

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi JRizos,

         

        I can't reproduce your issue. (I can't open your url directly, when test on power bi desktop I receive the error message "Unable to connect to the remote server")


        In addition, I test with other links and all of them works well.( tool: excel and power bi, urls: bing, google, hotmail...) 

        I think the issue may caused by service/network, maybe you can try to change a url and test again.

         

        Regards,

        Xiaoxin Sheng