Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
JRizos
New Member

The request was aborted: Could not create SSL/TLS secure channel.

I am trying to connect to a state website to import data from the web.   I can connect to it with a browser and  I can access the site using Excel>Data>From Web.  Because the Excel option is limited I decided to try the Power Query add-on but get the message 

 

"The request was aborted: Could not create SSL/TLS secure channel."

 

when I try to connect.  After much Googling and trying various suggested answers to no avail I found where someone was able to use the Power BI to get around this problem.  I downloaded and installed Power BI and get the same message.   I Googled and read through this forum for an answer with no luck.

 

Can anyone please provide a suggestion  of what I can do to avoid this error.   Both Power Query and Power BI provide tools I would like to explore to improve the capabilties of our staff.

 

Any suggestions will be much appreciated.  Thank you!!

 

3 REPLIES 3
Anonymous
Not applicable

Hi @JRizos,

 

Can you share some detail content of your issue? It will be help for troubleshooting. For example: formula, screenshots, datasource,...etc

 

Regards,

Xiaoxin sheng

Thank you for replying Xiaoxin sheng,

 

What I do with Power BI Desktop is

 

Get Data from the Web

Connect

 Enter    https://cse.ccsas.ca.gov/

I receive the message

     Unable to connect

     We encountered an error while trying to connect

     Details: "The request was aborted: Could not create SSL/TLS secure channel."

 

I get the same message using Excel Power Query but not Excel Get Data from Web which connects with no problems.

 

I hope thi smakes sense and helps explain the problem.

 

Thanx again

 

 

Anonymous
Not applicable

Hi @JRizos,

 

I can't reproduce your issue. (I can't open your url directly, when test on power bi desktop I receive the error message "Unable to connect to the remote server")


In addition, I test with other links and all of them works well.( tool: excel and power bi, urls: bing, google, hotmail...) 

I think the issue may caused by service/network, maybe you can try to change a url and test again.

 

Regards,

Xiaoxin Sheng

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.

Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.