Refresh and Data source settings not available

[Anonymous]

Hi,

i have been connecting to the Sharepoint for my source file but then my semantec model's settings for Refresh and Data Source Credentials is unavailable. 😞  the sharepoint link/site was already added on the gateway by our PBI admins but they were not able to solve our concern. what might be the possible reason for this one?  Here's my shrepoint link:

https://osportalapp.nac.sitel-world.net/sites/compliance/PCI/Final%20PCI%20Scope/PCI%20Scope.xlsx?We...

Thanks in advance. 

[NaveenGandhi]

Hi @Anonymous 

Can you make sure the gateway is mapped properly by clicking the gateway dropdown from the below screenshot.

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