Refresh Problems

[Anonymous]

I have a report a completed months ago for my company; it pulls in from the server. 

The rehreshes are no longer bringing in the latest data. The last refresh was a success; but the date still ends on 6/5/2017. 

The data in the server is up to date; and the report is still pulling from the same source. 

Any advice on how to get the data up to date?

[Greg_Deckler · Accepted solution]

Where are you seeing the date end on 6/5/2017? Is that in a Dashboard, Report or within the dataset itself? I only ask because it would be possible that there is a filter on the report perhaps or was present when a tile was pinned to a dashboard. I would open the data set, create a new report and create a simple table visualization sorted by date to check. If the data truly ends on 6/5/2017 and there is additional information in the data source it is pulling from, then you would probably need to look into the query behind what is being pulled and see if there is some parameter or other wonkiness going on there that is limiting the data being pulled. If that doesn't pan out, then perhaps there is something weird going on with refreshes or perhaps a row limitation? Or maybe those new rows are erroring out?