Problem with connect between SharePoint and Power BI

[Anonymous]

I try to refresh my dashboard in PBI. Dashboard load data from SharePoint folder. Time to time when I update my dashbord an error occurs: SharePoint: Request failed: https://iweof.sharepoint.com/teams/o365g_rucscbsdatabase_retruc01/Shared Documents/Teleperformance/March - 1105 Daily weekly calls_xlsx/_api/contextinfo

Everything is fine with the file March - 1105 Daily weekly calls_xlsx, it is located at the specified address.

[v-kelly-msft]

Hi  @Anonymous ，

Do you connect sharepoint in desktop or Service?

If it's in desktop,try to delete the data source (File->Options and Settings->Data Source Settings->Clear Permission) and reconnect it then publish to Service to see if it works.

Best Regards,
Kelly

Did I answer your question? Mark my reply as a solution!

[Anonymous]

Hi @v-kelly-msft ,

I use sharepoint like Service. Without desktop app installed.

Kind Regards,

Andrey

[v-kelly-msft]

Hi  @Anonymous ,

Could you pls go to "dataset">"edit permission" to modify it and try again?

Best Regards,
Kelly

Did I answer your question? Mark my raeply as a solution!

[Anonymous]

Hi @v-kelly-msft 

The problem was not solved

Kind Regards,

Andrey

[v-kelly-msft]

Hi @Anonymous ，

If you delete the dataset in Service then reconnect it,will this issue still occur?

Best Regards,
Kelly

Did I answer your question? Mark my raeply as a solution!