PowerBI Desktop not starting

[BeckyParm]

PowerBI desktop does not start suddenly and exits with below error message.
I tried uninstalling, deleting temp files, temp powerbi files and reinstalling last 3 versions and also the latest version. all failed.

AS Process PID=15844 has exited with ExitCode=0

error details:

Feedback Type:
Frown (Error)

Timestamp:
2025-05-15T21:14:13.6357509Z

Local Time:
2025-05-15T17:14:13.6357509-04:00

Session ID:
013ee213-2746-45dd-9789-236953575b0f

Release:
March 2025

Product Version:
2.141.1754.0 (25.03)+e4409ed908ce97a5e9747f7dc48da475cf1c71a2 (x64)

Stack Trace:
Microsoft.PowerBI.Client.Windows.Storage.FileOpenException
at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
at Microsoft.PowerBI.Client.CommandLineFileService.TryOpenOrCreateReport(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, Boolean forceCreate)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenException","MethodDef":"HandleError","ErrorOffset":"196","ErrorCode":"DataModelLoadFailed"}

InnerException0.Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.AggregateExceptionHandlingExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

InnerException0.PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.141.1754.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
70.2 GB

Private Memory:
644 MB

Peak Working Set:
652 MB

IE Version:
11.3636.19041.0

User ID:
11fbe34c-69ca-4b24-8edb-c9f4e4b9bd30

Telemetry Enabled:
True

DPI Scale:
125%

Supported Services:
Power BI

[v-aatheeque · Accepted solution]

Hi @BeckyParm ,
Thanks for reaching out to Microsoft Fabric Community Forum.
Thanks for providing the full error details.This error typically means Power BI Desktop was unable to initialize its internal Analysis Services .

• Possible causes include a corrupted .pbix file, insufficient memory, or system resource conflicts. Additionally, issues may stem from a custom visual, a recent Power BI update, or interference from system/OS updates or antivirus software.
• A simple restart might resolve the issue—close Power BI completely, including from Task Manager, then reopen it.
• If the issue is limited to a single file, try opening a different .pbix file to determine whether the problem lies with the file itself or the application.
• Any specific policy and firewall rules existed on your device? (they may block power bi process.
•  You may check Troubleshoot opening Power BI Desktop and try Download Power BI Desktop directly.

• Try to uninstall completely, reboot the machine and try to install PBI Desktop again.

  https://www.microsoft.com/en-us/download/details.aspx?id=58494

  and you could also try to old version

  https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-de...

Hope this helps !

If this post was helpful, please consider marking Accept as solution to assist other members in finding it more easily.

If you continue to face issues, feel free to reach out to us for further assistance!

[v-aatheeque]

Hi @BeckyParm ,

we haven't heard back from you regarding our last response and wanted to check if your issue has been resolved.

If the response addressed by the community member for  your query, please mark it as Accept Answer and click Yes if you found it helpful.

[v-aatheeque]

Hi @BeckyParm ,

If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post. If you are still facing any issue, please let us know in the comments. We are glad to help you.

We value your feedback, and it will help us to assist others who might have a similar query. Thank you for your contribution in enhancing Microsoft Fabric Community Forum.

[v-aatheeque]

Hi @BeckyParm,

we haven't heard back from you regarding our last response and wanted to check if your issue has been resolved.

If the response addressed by the community member for  your query, please mark it as Accept Answer and click Yes if you found it helpful.

Thank You.