PowerBI Desktop External Component throws exception

[isaez]

Hello Everyone,

Ever since this morning upon opening PowerBI Desktop I receive an error message such as the following:

It doesnt matter if i open from an existing file or from scratch, the result is the same. The only way i can get it to work is when I open a file which has a directquery, but any other files with import or dual datasources crash upon opening.

I have some other collegues who are experiencing the same issue. It could be the latest update, beacause since it was installed on the 17.03 I only used it yesterday, but on DirectQuery Models...

Does anybody know how to solve this, or is experiencing the same issue?

PS: Im attaching the error details, for further information:

Feedback Type:
Frown (Error)

Error Message:
External component has thrown an exception.

Stack Trace:
System.Runtime.InteropServices.SEHException
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>c__DisplayClass57_0.<ShowModal>b__0()
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.ShowModal(IWindowHandle owner)
at Microsoft.Mashup.Client.UI.Shared.Ux.WindowService.ShowDialog(IDialog dialog)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.StartDialog.Show(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, IPowerBIQueryUIService queryServices, IReportManager reportManager, IAutoRecoveryManager autoRecoveryManager, ILegacyUIHost uiHost, IUIBlockingService uiBlockingService, IPowerBIWindowServiceFactory windowServiceFactory, IFileHistoryManager fileHistoryManager, IAuthenticationManager authenticationManager, IUpdateNotificationManager updateNotificationManager, IApplicationCommands applicationCommands, IPowerBISettings powerBISettings, IUISettings uiSettings, IEventAggregationService eventAggregationService, IPowerBITelemetryService telemetryService, IUrlOpener urlOpener)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ShowStartDialog>d__96.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass5_3.<<RunApplication>b__12>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__116_1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:
External component has thrown an exception.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.PowerBIFormUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncException(IExceptionHandler exceptionHandler, Exception e)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__116_0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass5_0.<Post>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c.<RunApplication>b__5_13()
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass5_1.<RunApplication>b__4()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.RunApplication(String[] args)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

Error Code:
-2147467259 (0x80004005)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.115.663.0","ModuleName":"Microsoft.Mashup.Client.UI.dll","Component":"Microsoft.Mashup.Client.UI.Windows.DialogWindowBase","Error":"System.Runtime.InteropServices.SEHException","MethodDef":"ShowModal","ErrorOffset":"17"}

Snapshot Trace Logs:
C:\Users\isaez\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1d6f5166-93e9-4c7b-bcea-9c4593e78308.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Performance Trace Logs:
C:\Users\isaez\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_compositeModelsOverAS
PBI_b2bExternalDatasetSharing
PBI_enableWebView2
PQ_WebView2Connector
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_horizontalFusion
PBI_relationshipEditPane
PBI_setLabelOnExportPdf

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_enhancedTooltips
PBI_NlToDax
PBI_optimizeTabRibbon
PBI_angularRls
PBI_onObject

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

Formulas:

section Section1;

[isaez]

Thanks I will try doing that. However, if that works, it would be only a temporary fix. What is the long term plan? is there already any ideas as to why this might be happening?

[Anonymous]

Hi @isaez ,

Unfortunately I can't reproduce your issue, I'm guessing it might be due to a version issue, suggesting that you roll back the version.

 If you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

[isaez]

Hi @Anonymous ,

I have already done that, and am in contact with the support engineers. So far the only provided solution is to rollback to february version, but like i said that can only be a temporary solution.

Best regards

[Mgreenidge]

have the support engineers mangaged to fully fix the issue for you yet ?

[isaez]

Hi, 

Not yet, so far the only proposed solution is a roll back to a previous version, but no fix for the current or future version has been provided. I have sent them the logs for their analysis though, so perhaps something will come out of it.

[Anonymous]

Hi @isaez ,

Please try rolling back Power BI Desktop to the February 2023 release.

You can refer to the post with similar issues that may be helpful to you:

Power BI Desktop crash - March 2023 Release versio... - Page 2 - Microsoft Power BI Community

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.