Forum Discussion

isaez's avatar
isaez
Regular Visitor
3 years ago

PowerBI Desktop External Component throws exception

Hello Everyone,   Ever since this morning upon opening PowerBI Desktop I receive an error message such as the following:       It doesnt matter if i open from an existing file or from scr...
Need Help
Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi isaez ,

 

Unfortunately I can't reproduce your issue, I'm guessing it might be due to a version issue, suggesting that you roll back the version.

 If you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

isaez's avatar
isaez
Regular Visitor
3 years ago

Hi Anonymous ,

 

I have already done that, and am in contact with the support engineers. So far the only provided solution is to rollback to february version, but like i said that can only be a temporary solution.

 

Best regards

  • Mgreenidge's avatar
    Mgreenidge
    Regular Visitor
    3 years ago

    have the support engineers mangaged to fully fix the issue for you yet ?

     

    • isaez's avatar
      isaez
      Regular Visitor
      3 years ago

      Hi, 

       

      Not yet, so far the only proposed solution is a roll back to a previous version, but no fix for the current or future version has been provided. I have sent them the logs for their analysis though, so perhaps something will come out of it.