Power BI - External component threw an exception

Hello, I would like help with the error in opening Power BI Desktop.

My notebook is 32x, 4gb of ram, win10, I use Hotspot cable with good connection, I have already installed updated version of Power BI x32, I run as administrator more after starting Power BI is displayed the error and soon after is terminated the PB.

>> Error Message: External component threw an exception.

I can't use PB because the error occurs on every opening. Below error detail. Thank you.

--------Erro -----------

Stack Trace:

System.Runtime.InteropServices.SEHException

em System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

em System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

em System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

em System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

em System.Windows.Forms.Application.RunDialog(Form form)

em System.Windows.Forms.Form.ShowDialog(IWin32Window owner)

em Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)

em Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)

em Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>c__DisplayClass57_0.<ShowModal>b__0()

em Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)

em Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.ShowModal(IWindowHandle owner)

em Microsoft.Mashup.Client.UI.Shared.Ux.WindowService.ShowDialog(IDialog dialog)

em Microsoft.PowerBI.Client.Windows.FloatingDialog.StartDialog.Show(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, IPowerBIQueryUIService queryServices, IReportManager reportManager, IAutoRecoveryManager autoRecoveryManager, ILegacyUIHost uiHost, IPowerBIWindowServiceFactory windowServiceFactory, IFileHistoryManager fileHistoryManager, IAuthenticationManager authenticationManager, IUpdateNotificationManager updateNotificationManager, IApplicationCommands applicationCommands, IPowerBISettings powerBISettings, IUISettings uiSettings, IEventAggregationService eventAggregationService, IPowerBITelemetryService telemetryService, IUrlOpener urlOpener)

em Microsoft.PowerBI.Client.Windows.MainWindow.<ShowStartDialog>d__96.MoveNext()

--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---

em System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

em System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)

em Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_7.<<Main>b__11>d.MoveNext()

--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---

em System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

em Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__117_1>d.MoveNext()

--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---

em System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:

External component threw an exception.