PBI crashes with CefSharp.Core.dll error

[Fapo]

Hello everyone:

In one machine, when I try to open PBI Desktop, it crashes with the following error:

Could not load file or assembly 'CefSharp.Core.dll' or one of its dependencies. Invalid access to memory location. (Exception from HRESULT: 0x800703E6)

I've tried uninstalling and installing it again with no success.

According to these threads, it could be caused by a Windows 10 update:

https://community.powerbi.com/t5/Desktop/Power-BI-desktop-won-t-start/td-p/70307

https://community.powerbi.com/t5/Desktop/Power-BI-Desktop-for-Report-Server-will-not-load-with-Windo...

Is it possible that this is another bad update? Does someone knows the solutions? If there is not a solution yet, is Microsoft working on one?

Thanks.

[v-lili6-msft]

hi, @Fapo 

If you try to uninstall and re-install the latest version Power BI desktop: 2.67.5404.981

If it still crashes, I would suggest you create a support ticket here.

Best Regards,

Lin