Forum Discussion
PBI crashes with CefSharp.Core.dll error
Hello everyone:
In one machine, when I try to open PBI Desktop, it crashes with the following error:
Could not load file or assembly 'CefSharp.Core.dll' or one of its dependencies. Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
I've tried uninstalling and installing it again with no success.
According to these threads, it could be caused by a Windows 10 update:
https://community.powerbi.com/t5/Desktop/Power-BI-desktop-won-t-start/td-p/70307
Is it possible that this is another bad update? Does someone knows the solutions? If there is not a solution yet, is Microsoft working on one?
Thanks.
1 Reply
- v-lili6-msftCommunity Support
hi, Fapo
If you try to uninstall and re-install the latest version Power BI desktop: 2.67.5404.981
If it still crashes, I would suggest you create a support ticket here.
Best Regards,
Lin