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G_CR_23's avatar
G_CR_23
Icon for Helper I rankHelper I
2 years ago
Solved

PBI Desktop asks to Login

Hi everyone, since a month pbi desktop has been asking to logi in even if i already logged into my account. I need to log everytime i open a report, everytime i publish something on service, someti...
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  • rajendraongole1's avatar
    rajendraongole1
    2 years ago

    Hi G_CR_23 - I will follow some steps to troubleshoot and resolve issue Hope it works, please check

    Open Power BI Desktop.
    Go to File > Options and settings > Options.
    Under Updates, ensure that Power BI Desktop is set to check for updates.
    or 

    Clear Power BI Desktop Cache
    Clearing the cache can sometimes resolve issues related to persistent login prompts.

     

    or 

    Close Power BI Desktop.
    Navigate to %LOCALAPPDATA%\Microsoft\Power BI Desktop\Cache.
    Delete the contents of the Cache folder.
    Reinstall Power BI Desktop
    If the issue persists, try reinstalling Power BI Desktop.

     

    Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!

rajendraongole1's avatar
rajendraongole1
Icon for Super User rankSuper User
2 years ago

Hi G_CR_23 - I will follow some steps to troubleshoot and resolve issue Hope it works, please check

Open Power BI Desktop.
Go to File > Options and settings > Options.
Under Updates, ensure that Power BI Desktop is set to check for updates.
or 

Clear Power BI Desktop Cache
Clearing the cache can sometimes resolve issues related to persistent login prompts.

 

or 

Close Power BI Desktop.
Navigate to %LOCALAPPDATA%\Microsoft\Power BI Desktop\Cache.
Delete the contents of the Cache folder.
Reinstall Power BI Desktop
If the issue persists, try reinstalling Power BI Desktop.

 

Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!

G_CR_23's avatar
G_CR_23
Icon for Helper I rankHelper I
2 years ago

Hi rajendraongole1 
i don't know if it was the cache or the app, but i tried the two options.
I cleaned the cache and installed again the app. For now PBI doesn't ask me to login!

TY so much!