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G_CR_23
Helper I
Helper I

PBI Desktop asks to Login

Hi everyone,
since a month pbi desktop has been asking to logi in even if i already logged into my account.
I need to log everytime i open a report, everytime i publish something on service, sometimes even if i change page or i open options/settings page.

It's really frustrating.
I've tried to disabling the new save on one drive/share point option, i've tried changing security settings directly from windows, but none of this options that i have already read on this forums solved my problem.

Any suggestion? It's really boring!!

TY so much

1 ACCEPTED SOLUTION
rajendraongole1
Super User
Super User

Hi @G_CR_23 - I will follow some steps to troubleshoot and resolve issue Hope it works, please check

Open Power BI Desktop.
Go to File > Options and settings > Options.
Under Updates, ensure that Power BI Desktop is set to check for updates.
or 

Clear Power BI Desktop Cache
Clearing the cache can sometimes resolve issues related to persistent login prompts.

 

or 

Close Power BI Desktop.
Navigate to %LOCALAPPDATA%\Microsoft\Power BI Desktop\Cache.
Delete the contents of the Cache folder.
Reinstall Power BI Desktop
If the issue persists, try reinstalling Power BI Desktop.

 

Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!





Did I answer your question? Mark my post as a solution!

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2 REPLIES 2
rajendraongole1
Super User
Super User

Hi @G_CR_23 - I will follow some steps to troubleshoot and resolve issue Hope it works, please check

Open Power BI Desktop.
Go to File > Options and settings > Options.
Under Updates, ensure that Power BI Desktop is set to check for updates.
or 

Clear Power BI Desktop Cache
Clearing the cache can sometimes resolve issues related to persistent login prompts.

 

or 

Close Power BI Desktop.
Navigate to %LOCALAPPDATA%\Microsoft\Power BI Desktop\Cache.
Delete the contents of the Cache folder.
Reinstall Power BI Desktop
If the issue persists, try reinstalling Power BI Desktop.

 

Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!





Hi @rajendraongole1 
i don't know if it was the cache or the app, but i tried the two options.
I cleaned the cache and installed again the app. For now PBI doesn't ask me to login!

TY so much!

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