Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Sowjanya_09
Frequent Visitor

Overdue Tickets

I want count of OVERDUE tickets

I have a Column Name  Status description and OWNER

I have to count Overdue Tickets By Owner

(OVERDUE  = not equal to closed and not equal to Duplicate)

How to Create any ideas?

Sowjanya_09_0-1651081490047.png

1 ACCEPTED SOLUTION
PhilipTreacy
Super User
Super User

Hi @Sowjanya_09 

 

Download sample PBIX file

 

Add Owner and StatusDescription (renamed to Overdue) to a table.  Aggregate StatusDescription by Count.

 

ovd1.png

Add StatusDescription as a filter to the visual.  Select all StatusDescriptions except Closed and Duplicate.

overdue.png

 

Regards

 

Phil

 



Did I answer your question? Then please mark my post as the solution.
If I helped you, click on the Thumbs Up to give Kudos.


Blog :: YouTube Channel :: Connect on Linkedin


Proud to be a Super User!


View solution in original post

2 REPLIES 2
Sowjanya_09
Frequent Visitor

It worked very well, Thank you so much. 

PhilipTreacy
Super User
Super User

Hi @Sowjanya_09 

 

Download sample PBIX file

 

Add Owner and StatusDescription (renamed to Overdue) to a table.  Aggregate StatusDescription by Count.

 

ovd1.png

Add StatusDescription as a filter to the visual.  Select all StatusDescriptions except Closed and Duplicate.

overdue.png

 

Regards

 

Phil

 



Did I answer your question? Then please mark my post as the solution.
If I helped you, click on the Thumbs Up to give Kudos.


Blog :: YouTube Channel :: Connect on Linkedin


Proud to be a Super User!


Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.