Launch Error

[klimprm]

Hi,
after launching Power BI Desktop App pops up an error:

"String was not recognized as s valid Boolean"

And App can't open.
Do you have some advise?
Thank you.

Error Details:
Feedback Type:
Frown (Error)

Error Message:
String was not recognized as a valid Boolean.

Stack Trace:
System.FormatException
at System.Boolean.Parse(String value)
at System.String.System.IConvertible.ToBoolean(IFormatProvider provider)
at Microsoft.Mashup.Host.Document.LocalTelemetryStorage.TryGetKeyBoolValue(RegistryKey rootKey, String keyPath, String keyValueName, Boolean& value)
at Microsoft.Mashup.Host.Document.LocalTelemetryStorage.GetTelemetryEnabled()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TracingTelemetryStorage.GetTelemetryEnabled()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TelemetryManager.get_TelemetryEnabled()
at Microsoft.PowerBI.Client.Telemetry.PowerBITelemetryManager.TrySetUpTelemetry(PowerBIApplicationTracingHost tracingHost, IEventAggregationService eventAggregationService, IPowerBISettings powerBISettings, IAuthenticationManager authenticationManager, ICloudConfigurationManager cloudManager, ISystemEnvironment systemEnvironment, Exception& telemetryInitializationException)
at Microsoft.PowerBI.Client.Program.<>c_DisplayClass4_1.<Main>b2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>cDisplayClass3_0.<HandleExceptionsWithNestedTasks>b_0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
String was not recognized as a valid Boolean.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c_DisplayClass15_0.<HandleException>b_0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.100.1401.0","ModuleName":"Microsoft.Mashup.Document.dll","Component":"Microsoft.Mashup.Host.Document.LocalTelemetryStorage","Error":"System.FormatException","MethodDef":"TryGetKeyBoolValue","ErrorOffset":"32"}

PowerBIUserFeedbackServices_IsReported:
True

[klimprm]

Thank you for your response. 

There is no chance to open the App and Power Query due to Error. 

However the Error pops up even when opening new App (new report) without any connection and data.

Maybe there is a problem with account. When different user is logged in PC there is no problem with the APP.

[amitchandak]

@klimprm , In that case clear browser cache on the system having issue and try again

[klimprm]

I've tried to clear cache folders and even reinstall but I have still the same problem.

[amitchandak]

@klimprm , Check your power query steps. In change Type you are converting a string to boolean, and there is problem with the data values