Issue with Button Disappearing When Clicking on Map Visual

[PrabhuRajSamraj]

Hello everyone,

I have a map visual with a button placed above it. The work flow is as follows:

• When I click on a data point on the map visual, the button should remain visible.

• Clicking the button triggers a pop-up that drills down the necessary data.

However, the problem I'm facing is that when I click on any data point on the map visual, the button disappears, and I have to click outside of the map visual and then click the button again to bring up the pop-up.

I tried the following steps based on community suggestions:

• I clicked on the visual, went to Format, and selected Send to Back.

• I also ensured that the Maintain Layer Order option was checked.

Unfortunately, this didn't resolve the issue.
Please refer to this video - Video Project.mp4

Can anyone help me with this issue?

[v-echaithra]

Hi @PrabhuRajSamraj ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,

Chaithra E.

[v-echaithra]

May I ask if you have gotten this issue resolved?

If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

Regards,

Chaithra E.

[v-echaithra]

Hi @PrabhuRajSamraj ,

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.

Regards,

Chaithra E.

[v-echaithra · Accepted solution]

Hi @PrabhuRajSamraj ,

To position the button inside the map visual, first place the button within the map's boundaries. Then, ensure the button is sent to the front so it remains visible and accessible above the map visual. Next, set the action for the button, such as creating a bookmark in your report that displays additional details or triggers a pop-up window when clicked. Once the bookmark is created, link it to the button's action settings to define the desired behavior. Afterward, adjust the map visual's interaction with the button by checking the Selection Pane (under View > Selection Pane) to ensure the button is listed at the top of the visual hierarchy. If the button is below the map in the list, it may be hidden behind the map. Finally, test the button’s visibility and functionality by clicking on a data point on the map to confirm that the button stays visible and the action, such as the bookmark is triggered as expected.

If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it! 

Thanks and regards,
Chaithra E

[PrabhuRajSamraj]

@PaulDBrownI did try the approach you mentioned for Prathiba’s issue, and it worked for them, but unfortunately, it’s not resolving my issue. Could you please help me understand what might be different in my case or suggest any alternative solutions? I’d greatly appreciate any further guidance on this. Thank you for your time and assistance!

[PrabhuRajSamraj]

Thank you for the suggestion! I did try placing the button outside of the map visual as you recommended. However, I’m trying to keep the design as compact as possible for my dashboard.

The reason I initially placed the button inside the map visual is that it saves space. If I were to place it outside the visual, I would need to create a separate card with instructions to guide the user, which would take up additional space that I simply don’t have.

By keeping the button inside the visual, I can utilize a tooltip to inform the user, which doesn’t require any extra space and helps maintain a clean layout.

I’d appreciate any further suggestions or guidance on how to make this work seamlessly within the available space. Thanks again for your help!

[lbendlin]

Maybe place the button outside of the map visual?