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Red_prov
Helper I
Helper I

How to calculate average on card without highest and lowest value

Hello!

 

I have two cards both containing averages.

 

One is the average for response time to an inbound message. While the second card contains the average time to close/end the conversation. 

 

These averages are based on the date range selected by the user. 

 

However i was asked if i could remove the min/max values for each average prior to displaying the results. 

Is this possible?

 

Heres how im calculating the initial response average

 

ConversationInitialResponse = DATEDIFF(MIN(CardAccessMessages[FirstMessageTime]),MAX(CardAccessMessages[ResponderTimeStamp]),MINUTE)
 
- each record can have multiple entries so im grabbing the first time, and the max responder timestamp available.
 
AvgRespDir = AVERAGEX(VALUES(Messages[ConversationID]),Messages[ConversationInitialResponse])  
 
Thanks for any help!
1 ACCEPTED SOLUTION
amitchandak
Super User
Super User

@Red_prov , Try like

 

AvgRespDir =
var _max = MaxX(VALUES(Messages[ConversationID]),[ConversationInitialResponse])
var _min = Minx(VALUES(Messages[ConversationID]),[ConversationInitialResponse])
return
AVERAGEX(filter(VALUES(Messages[ConversationID]),[ConversationInitialResponse]<> _max && [ConversationInitialResponse]<> _min ),[ConversationInitialResponse])

View solution in original post

2 REPLIES 2
amitchandak
Super User
Super User

@Red_prov , Try like

 

AvgRespDir =
var _max = MaxX(VALUES(Messages[ConversationID]),[ConversationInitialResponse])
var _min = Minx(VALUES(Messages[ConversationID]),[ConversationInitialResponse])
return
AVERAGEX(filter(VALUES(Messages[ConversationID]),[ConversationInitialResponse]<> _max && [ConversationInitialResponse]<> _min ),[ConversationInitialResponse])

Thanks for the assistance @amitchandak!

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