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Anonymous
Not applicable

Help: Personalized visual does not work

I have used personalized visual previously but this morning it suddently stop working. When I clicked the icon it shows "This visual can be personalized by report readers" but it does not activate personalization pop-up window. I have select the "Personalize visuals" option under File --> Options--> Report settings. What could be wrong? Thanks!

 

snowflake123_0-1612456658806.png

 

1 ACCEPTED SOLUTION
v-stephen-msft
Community Support
Community Support

Hi @Anonymous ,

 

Please try to upgrade Power BI Desktop to the latest version.

 

Here are some restrictions about personalize visuals, you can check them one by one:

  • This feature isn't supported for publish to web.
  • User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
  • This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.
  • Personalize this visual can be turned off for an entire report or for a particular visual. If you don't have an option to personalize a visual, check with your Power BI admin or the report owner. To display contact information for the report owner, select the name of the report from the Power BI menu bar.
  • User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
  • This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-stephen-msft
Community Support
Community Support

Hi @Anonymous ,

 

Please try to upgrade Power BI Desktop to the latest version.

 

Here are some restrictions about personalize visuals, you can check them one by one:

  • This feature isn't supported for publish to web.
  • User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
  • This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.
  • Personalize this visual can be turned off for an entire report or for a particular visual. If you don't have an option to personalize a visual, check with your Power BI admin or the report owner. To display contact information for the report owner, select the name of the report from the Power BI menu bar.
  • User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
  • This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.

 

Best Regards,

Stephen Tao

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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