Help: Personalized visual does not work

[Anonymous]

I have used personalized visual previously but this morning it suddently stop working. When I clicked the icon it shows "This visual can be personalized by report readers" but it does not activate personalization pop-up window. I have select the "Personalize visuals" option under File --> Options--> Report settings. What could be wrong? Thanks!

[v-stephen-msft · Accepted solution]

Hi @Anonymous ,

Please try to upgrade Power BI Desktop to the latest version.

Here are some restrictions about personalize visuals, you can check them one by one:

• This feature isn't supported for publish to web.
• User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
• This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.
• Personalize this visual can be turned off for an entire report or for a particular visual. If you don't have an option to personalize a visual, check with your Power BI admin or the report owner. To display contact information for the report owner, select the name of the report from the Power BI menu bar.
• User explorations don't automatically persist. You need to save your view as a personal bookmark to capture your changes.
• This feature is supported in the Power BI mobile apps for iOS and Android tablets and in the Power BI Windows app; it is not supported in the Power BI mobile apps for phones. However, any change to a visual you save in a personal bookmark while in the Power BI service is respected in all the Power BI mobile apps.

Best Regards,

Stephen Tao

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