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More_BI
Frequent Visitor

HELP! GUI is all black, can't use the tool!

power_bi_blacked.png

I uninstalled, rebooted, reinstalled--same result. This all happened with the latest version. Please help! 

 

Windows 10

i7 

Geforce GTX 1050

5 REPLIES 5
More_BI
Frequent Visitor

Worth mentioning that this popped up again with the latest software update. Seems like a setting gets defaulted upon new software releases that is creating this bug. The setting was checked off, so I just unchecked and applied (without reboot) and then reloaded Power BI with no issues. Really wonky/weird.

More_BI
Frequent Visitor

That worked. thank you guys!

Vicky_Song
Impactful Individual
Impactful Individual

 
v-haibl-msft
Microsoft Employee
Microsoft Employee

@More_BI

 

Please try to change the Accelerated Graphics option for the system and then try the application again. 
Launch IE >  Internet Options > Advanced Tab > Accelerated graphics > Check “Use software rendering instead of GPU rendering” > Apply > OK > Close all IE Tabs/Windows & Restart IE.

 

Best Regards,
Herbert

 

More_BI
Frequent Visitor

I've also updated my GPU drivers to the latest available, reinstalled Power BI, ended up with the same result. 

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