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Noak's avatar
Noak
Helper IV
8 years ago
Solved

Gateway connectivity issue

Hi,   I'm having problems to refresh my report and need your help.   My data set is built from several data sources which connected to 2 different servers. I added the data sources and granted p...
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  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi Noak,

     

    How many records in your datasource? Timeout issue also appears if there are too many records need to be refreshed.

    BTW, power bi default timeout limit is two hours, you can also upgrade your license to premium to increase the refresh timeout limit.

     

    Scheduled refresh timeout
    Scheduled refresh for imported datasets timeout after two hours. This timeout is increased to five hours for datasets in Premium workspaces. If you are encountering this limit, you can consider reducing the size or complexity of your dataset, or consider breaking the dataset into smaller pieces.

     

    Regards,

    Xiaoxin Sheng

Noak's avatar
Noak
Helper IV
8 years ago

Anonymous while trying to refresh (it takes over 1 hour) and i see the following:

 

 

 

 

 

 

The refreshing process isnt finished yet.

 

any thoughts? ideas?...this datasource refreshing used to work in the past.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi Noak,

 

How many records in your datasource? Timeout issue also appears if there are too many records need to be refreshed.

BTW, power bi default timeout limit is two hours, you can also upgrade your license to premium to increase the refresh timeout limit.

 

Scheduled refresh timeout
Scheduled refresh for imported datasets timeout after two hours. This timeout is increased to five hours for datasets in Premium workspaces. If you are encountering this limit, you can consider reducing the size or complexity of your dataset, or consider breaking the dataset into smaller pieces.

 

Regards,

Xiaoxin Sheng