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timazarj
Helper II
Helper II

Gage graph

Hello,

 

The model is like below:

Date/AM/ Calls/Ring no Answer/: for each month:

A/330/2

B/353/1

C/222/0

D/210/4

E/297/0

F/260/2

H/272/0

Measures:
Max Call = Max(Calls(Calls))
Avg Call = Average (Calls(Calls))
There is a gage graph per individual that shows the calls per individual as a value, Max Call as Maximum value, and Avg Calls as a Target Value. but as I change the slicer to AM name's "A" the Max and Average change to 330 and 330. Would you please guide me? I also need to exclude AM "B" & "C"
6 REPLIES 6
v-janeyg-msft
Community Support
Community Support

Hi, @timazarj 

 

When choosing A, what are the maximum and average values you want to display? We need the desired result to modify your measure.

vjaneygmsft_0-1626059717653.png

 

Best Regards

Janey Guo

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

For A the gage shows the value 330, Max = Max{330,210,297,260,272}=330, target valu= Average{330,210,297,260,272}=1369/5=273.8~274.

Hi, @timazarj 

 

Usually, the value of measure will change according to the context. If you want to fix the average, you can try:

Avg Call =
CALCULATE ( AVERAGE ( 'Calls'[Calls] ), ALL ( 'Calls'[AM] ) )

 

Best regards

 

Janey guo

Community Support Team _ Janey
If this post helps, please consider accept as solution to help other members find it more quickly.

How about AllEXPECT function? I need to exclude the AM B & C from the Average.

@timazarj  Hello, Any updates?

Hi, @timazarj 

 

You can try it, because logically speaking, it can be displayed correctly without adding all and allselected functions. But there was an error, so I don't know your specific context, so I can only give insurance advice.

 

Best regards

 

Janey guo

Community Support Team _ Janey
If this post helps, please consider accept as solution to help other members find it more quickly.

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