Filled map UK not working in IE but works in chrome

[ascottprotocol]

I am having issues with filled maps.

The filled map works fine in Power BI desktop and in my chrome (see below images).

However when a colleague runs it in chrome or IE the filled map just stops at the highest level (see below image).

My postcode field is set to data category: Postal Code.

Is this a bing maps issue or a chrome/IE location settings issue.

Thanks

[v-yuezhe-msft]

Hi @ascottprotocol,

Does your colleague use same version of Chrome /IE as yours? Can he reproduce the issue in other browser such as Firefox and Edge? Also could you please share me the filled map so that I can test it in my environment.

Thanks,
Lydia Zhang

[ascottprotocol]

It happens both in edge and firefox. It also happens when I run the report in Incognito Chrome.

How can I share it with you?

[v-yuezhe-msft]

Hi @ascottprotocol,

You can use "Publish to Web" feature in Power BI Service to generate a link of the report, then post the link here.

Thanks,
Lydia Zhang

[ascottprotocol]

The report link is below:

https://app.powerbi.com/view?r=eyJrIjoiM2U1NmMxMDgtMGRkMC00YmE4LWE4ZjUtOGUxNzI5MWY0MmI2IiwidCI6Ijk5Z...

[v-yuezhe-msft]

Hi @ascottprotocol,

In my sceaniro, the report shows as expected in both Edge and incognito Chrome. This issue may be related to your broswer settings.



Thanks,
Lydia Zhang

[ascottprotocol]

Thanks Lydia. It seems to be working for me now too.

What could have caused the issue? Something to do with the dataset not refreshing properly?

[v-yuezhe-msft]

Hi @ascottprotocol，

Do you get errors in Refresh history? I suspect that it is a intermittent performance issue.


Thanks,
Lydia Zhang

[ascottprotocol]

How can I see a full refresh history? I can only see the last two days.

[v-yuezhe-msft]

Hi @ascottprotocol,

Go to settings for your dataset in Power BI Service, you are able to see refresh history.


Thanks,
Lydia Zhang