Forum Discussion

Umadhandapani's avatar
Umadhandapani
Helper II
4 years ago

Export is not working

Hi, I have used Inforiver's visual. In my visual the export option is disabled. How to enable or any alternative solution to export the matrix visual in Power BI service against visualization...
Need Help
v-yalanwu-msft's avatar
v-yalanwu-msft
Community Support
4 years ago

Hi, Umadhandapani ;

First of all, we can see from the limitations of exported official documents:

  • Power BI visuals that have been certified are supported. For more information on certified Power BI visuals, including how to get a Power BI visual certified, see Get a Power BI visual certified. Power BI visuals that haven't been certified aren't supported. In the PDF, they display with an error message.

https://docs.microsoft.com/en-us/power-bi/developer/visuals/power-bi-custom-visuals-certified

So Inforiver's visual is not support export.

 Second we can check admin portal ->Export reports as PowerPoint presentations or PDF documents is disabled or enabled?

If we disabled it , we also can't export it.

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-portal-export-sharing


Best Regards,
Community Support Team _ Yalan Wu
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