Export is not working

[Umadhandapani]

Hi,
I have used Inforiver's visual. In my visual the export option is disabled.
How to enable or any alternative solution to export the matrix visual in Power BI service against visualization.

[v-yalanwu-msft]

Hi, @Umadhandapani ;

Is your problem solved? If so, Would you mind accept the helpful replies as solutions? Then we are able to close the thread. More people who have the same requirement will find the solution quickly and benefit here. Thank you.

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yalanwu-msft]

Hi, @Umadhandapani ;

First of all, we can see from the limitations of exported official documents:

• Power BI visuals that have been certified are supported. For more information on certified Power BI visuals, including how to get a Power BI visual certified, see Get a Power BI visual certified. Power BI visuals that haven't been certified aren't supported. In the PDF, they display with an error message.

https://docs.microsoft.com/en-us/power-bi/developer/visuals/power-bi-custom-visuals-certified

So Inforiver's visual is not support export.

 Second we can check admin portal ->Export reports as PowerPoint presentations or PDF documents is disabled or enabled?

If we disabled it , we also can't export it.

https://docs.microsoft.com/en-us/power-bi/admin/service-admin-portal-export-sharing

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[mh2587]

Click on three dots of the visual at right top corner and select the export option

[Umadhandapani]

I need to export in Power BI service like, clicking on the button, it should export the data