Export > Export to PDF cutting right side of report pages

[Anonymous]

Hello,

I am trying to print my report by going to File -> Export - > Export to PDF.

This has worked for me until today. Today the pages of the reports are incomplete with the right side of the pages cut of. It is as if the page settings have been set to actual when in fact they are set to Fit to Page.

Could the issue be with the latest update? Has anyone else come across this issue?

Any help would be much appreciated.

[Syndicate_Admin]

They've made changes that partially fix the problem. It works with visuals such as graphics, however when the page contains one or more tables of a certain size, it gives the same problem again and the printing of the page on the right side is unconfigured.

[v-rzhou-msft · Accepted solution]

Hi @Anonymous ,

Please check whether your issue has been resolved after the new update of WebView2 Runtime.

If you are still having an issue, please confirm the following:

1. Launch Power BI Desktop
2. Once it's running, open the Task Manager and expand Power BI Desktop:
   
3. Right-click on the WebView2 GPU Process and select "Properties"
4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
   

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Looks good. Thanks.

[smquerido]

Problem solved after the new update of WebView2 Runtime, today.

[Reshmajay]

Hello,

Yes I just checked everything is working as before, thank you everyone for all your suggestions and support. Hopefully it works for everyone now...

Cheers!!

[Anonymous]

How I update?

[jagostinhoCT]

getting the same issue here too!

[Anonymous]

Hello, could you solve this? I have the same issue

[yannkonin]

I'm having the same issue too.
I tried all the options listed above. Nothing have worked.

I think it's due to the latest update. I hope it will be resolved very soon

[Syndicate_Admin]

Hi tod@s, we just spoke with the MS Team. They have informed us that they are aware of the issue and are working to fix it. The incident will be resolved on November 2 with a new update.

[Anonymous]

Good news! Thanks!

[Reshmajay]

Thank you for the update🙂

[Anonymous]

While this is not the main fix, this worked for me and hopefully you use it too.  

Essentially I had to change the canvas size to make it work.

Rojas

[jagostinhoCT]

sadly, it did not work for me

[Aderemisoj]

I think the general idea is to squeeze all of your report on the top left corner of the canvas so that when the system bloats the output up during export you still have the report in view. It probably means the layout of your report will affect the height and width settings that works for you. It might not necessarily be dead on 1100 x 1950 that works for you so I'd suggest maybe tinker around with the numbers until you find your sweet spot.

Just my 2 cents I might be wrong. 🤷‍♂️

[GZhivkov]

You are totally spot on!

[Aderemisoj]

Brilliant! Been struggling with this issue. Works perfectly. Many thanks!! 🕺

[ENE]

Thanks Rojas, I changed the Canvas Settings and it worked for me, rather than waiting Nov 3rd upgrade.

Thanks for sharing.

[Reshmajay]

Hello,

Thank you for this temporary fix Arojas, I tried a couple of times and had to change the canvas setting to 1800 and 1400 for it to work. For the time being it is working okay I am able to manage..hopefully it can work for others as well:) all the best and hopefully things get sorted soon...

[Anonymous]

I tried and it didn't work 😭