Error when publishing a report with a live connection to the Power BI Service.

[Fern_21]

Hi all!

I created a streaming report on Power BI by connecting to an API table using a live connection. There is no scheduling because the report updates live.

When I publish the report from Desktop to Power BI Service, I receive this error.

For example, if I have a report on Desktop and I want to overwrite a version present on Service, after publishing, I am unable to view the updated report. However, if I publish it with a different name, I can see the changes.

Could someone help me?

Thank you.

[Anonymous]

Hi @Fern_21 

Just as audreygerred post that clearing cache may solve the problem, here are some steps for your reference:

Ensure that the dataset settings in Power BI Service are configured correctly. Sometimes, the settings might need to be adjusted to allow for live updates.

If overwriting the existing report is causing issues, consider using version control. Publish the report with a different name, verify the changes, and then delete the old version if everything looks good.

Here are some workarounds for your reference:

Solved: publishing is complete, however we couldn't refres... - Page 3 - Microsoft Fabric Community

Solved: Publishing is complete. However we couldn't refres... - Microsoft Fabric Community

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Fern_21]

Hi @Anonymous !
Publishing under a different name does not help me because I have to be able to overwrite the report with the same name. Initially it did not happen.

[Anonymous]

Hi @Fern_21 

Have you solved your problem? If so, can you share your solution here and mark the correct answer as a standard answer to help other members find it faster?

Thank you very much for your kind cooperation.

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @Fern_21 

I did the test, but unfortunately I can not rproduce your issue.

Given I have so little information at this time, I can't tell what's causing your problem. 

You can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support:  https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Fabric Community

Thank you for your understanding.

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[audreygerred]

Hi! When I have seen this error in the past it was resolved by clearing the cache. Go to File > Options and Settings > Data Load then clear the cache. 

[Fern_21]

Hi @audreygerred ,

I tried to clear the cache but it didn’t solve my problem!

[shafiz_p]

Hi @Fern_21  Please check the similar case. Lot's of solutions discussed here, which may be helpful.

https://community.fabric.microsoft.com/t5/Desktop/publishing-is-complete-however-we-couldn-t-refresh... 

If this answer solved your, please accept it as a solution!!

Best Regards,
Shahariar Hafiz