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Hi,
I've got a Power BI report that is connected to a tabular model running on my test server. Everything works fine here. I scripted the tabular model and deployed via script to my production server. When I connect Power BI to the model on the production server, the connection is fine and I can see all my dimensions and measures. I can create visuals from the data, but as soon as I apply a filter on the visual, I get an error, "Can't display the visual. See details".
When I run a SQL trace on my production analysis services server, I get an error stating "An unexpected error has occured".
My test and production analysis server instances are both new installs running SQL Server Analysis Services 2017.
Any ideas on how to begin troubleshooting this? I believe my tabular model is ok since I can browse it using Excel as a client and everything works as expected. The only obvious difference I see is that Excel is generating an MDX query and Power BI is generating a DAX query.
Thanks!
Solved! Go to Solution.
Well, it's a known bug. A fully patched SSAS 2017 build will cause this issue.
https://community.powerbi.com/t5/Issues/BUG-when-live-to-Analysis-Services-2017-CU13/idi-p/602175
@AUaero ,
Could you please post some related part of traces for further analysis? Click File-> Options-> Diagnostics-> Open crash dump/traces folder.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
This is the trace that is generated when the error occurs:
ObjectCacheSessions/Data/CacheStats/Size {"Start":"2019-02-25T17:08:24.2952529Z","Action":"ObjectCacheSessions/Data/CacheStats/Size","entryCount":"1","totalSize":"24","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":153356,"Tid":22,"Duration":"00:00:00.0020939"}
ObjectCacheSessions/Data/CacheStats/Access {"Start":"2019-02-25T17:08:24.2999693Z","Action":"ObjectCacheSessions/Data/CacheStats/Access","hits":"0","requests":"1","hitrate":"0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":153356,"Tid":22,"Duration":"00:00:00.0000609"}
This is from the detailed trace after I enabled tracing - I'm thinking this is the relative part since iserror = true for some of these lines of the log:
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:29.7720000Z","Action":"PBI.Visual.ApiUsage","parentId":"","errorSource":"User","activityName":"PBI.Dashboard.RootSession","activityId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","start":"2019-02-26T21:44:29.755Z","end":"2019-02-26T21:44:29.772Z","name":"filterSlicer","custom":"false","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"3922529a-49dd-5fbf-79ec-76b5cf675eac","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:30.7910577"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:29.7520000Z","Action":"PBI.Visual.Load","parentId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","activityName":"PBI.Dashboard.RootSession","activityId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","visualType":"filterSlicer","hostInformation":"{\"name\":\"Exploration\"}","end":"2019-02-26T21:44:29.773Z","duration":"0 - 100ms","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"c5d35813-083d-2b54-4d22-29c86c480cd9","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:30.8110794"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:31.3380000Z","Action":"PBI.Data.ExecuteQuery","parentId":"","isError":"true","errorSource":"PowerBI","errorCode":"QuerySystemError","activityName":"PBI.EX.VisualContainerApplyUpdate","activityId":"ed37461a-36d1-011b-c3ab-41d07a5aad59","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"1260ecae-ef63-db16-2962-c9630c8aa5a6","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:29.2250970"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:31.3390000Z","Action":"PBI.Data.ExecuteQuery","parentId":"","isError":"true","errorSource":"PowerBI","errorCode":"QuerySystemError","activityName":"PBI.EX.VisualContainerApplyUpdate","activityId":"ed37461a-36d1-011b-c3ab-41d07a5aad59","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"37009dcb-c4d4-fbd4-edfe-cf2fe2f78f4d","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:29.2241879"}
DataMashup.Trace Critical: 24579 : {"Start":"2019-02-26T21:44:31.3390000Z","Action":"PBI.Visual.Error","errorCode":"QuerySystemError","targetVisualType":"tableEx","debugErrorInfo":"","message":"Can't display the visual.","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"921cc57a-a62e-7ac0-6b8a-eda1aa8afce9","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:29.2242051"}
DataMashup.Trace Warning: 24579 : {"Start":"2019-02-26T21:44:31.2250000Z","Action":"PBI.EX.FilterPaneBasicFilterChanged","parentId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","activityName":"PBI.Dashboard.RootSession","activityId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","filterScopeType":"Visual","fieldKind":"ColumnRef","viewMode":"Edit","end":"2019-02-26T21:44:31.339Z","duration":"100 - 200ms","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"fde09991-a134-381b-132f-0a037696a685","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:29.3384552"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:34.8280000Z","Action":"PBI.Data.GetConceptualSchema","parentId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","activityName":"PBI.Dashboard.RootSession","activityId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","endPoint":"","clientAndServerRequestIdMatch":"true","responseRequestId":"","datasetIds":"[1]","asErrorCode":"","requestId":"","end":"2019-02-26T21:44:34.972Z","duration":"100 - 200ms","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"6ed82b6e-b74e-8dbb-ec0e-84c0365fafe3","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.7354784"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:35.1870000Z","Action":"PBI.Visual.ApiUsage","parentId":"","errorSource":"User","activityName":"PBI.EX.RenderExplorationVisual","activityId":"ee6ec809-bb6f-0bd3-4e21-b73d198cda9d","start":"2019-02-26T21:44:35.170Z","end":"2019-02-26T21:44:35.187Z","name":"filterSlicer","custom":"false","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"4f3f1821-6240-ec0e-ba52-55fb17ef5241","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.3764956"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:35.1670000Z","Action":"PBI.Visual.Load","parentId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","activityName":"PBI.EX.RenderExplorationVisual","activityId":"ee6ec809-bb6f-0bd3-4e21-b73d198cda9d","visualType":"filterSlicer","hostInformation":"{\"name\":\"Exploration\"}","end":"2019-02-26T21:44:35.188Z","duration":"0 - 100ms","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"6bb876d1-c447-0346-dfb1-fd1d6cec88dc","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.3965123"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:35.1950000Z","Action":"PBI.Data.ExecuteQuery","parentId":"","isError":"true","errorSource":"PowerBI","errorCode":"QuerySystemError","activityName":"PBI.EX.RenderExplorationVisual","activityId":"ee6ec809-bb6f-0bd3-4e21-b73d198cda9d","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"04eb1521-2edb-86ec-7d04-53e99bc6ebb8","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.3685731"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:44:35.1950000Z","Action":"PBI.Data.ExecuteQuery","parentId":"","isError":"true","errorSource":"PowerBI","errorCode":"QuerySystemError","activityName":"PBI.EX.RenderExplorationVisual","activityId":"ee6ec809-bb6f-0bd3-4e21-b73d198cda9d","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"044fe501-7c5d-1935-ac13-13e87c90fd2d","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.3685912"}
DataMashup.Trace Critical: 24579 : {"Start":"2019-02-26T21:44:35.1950000Z","Action":"PBI.Visual.Error","errorCode":"QuerySystemError","targetVisualType":"tableEx","debugErrorInfo":"","message":"Can't display the visual.","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"49e2ce00-c96a-ec97-77e1-2ab53cd048c2","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:25.3686062"}
DataMashup.Trace Warning: 24579 : {"Start":"2019-02-26T21:44:39.4800000Z","Action":"PBI.EX.FilterPaneBasicFilterChanged","parentId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","activityName":"PBI.Dashboard.RootSession","activityId":"90d04fd1-f230-c3ba-62c7-9abc62cb4a53","filterScopeType":"Visual","fieldKind":"ColumnRef","viewMode":"Edit","end":"2019-02-26T21:44:39.562Z","duration":"0 - 100ms","buildType":"release","minervaBuild":"11.0.0206.013607","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"f409e362-d63d-77f9-add5-2e0f3d2037ee","Process":"PBIDesktop","Pid":17516,"Tid":32,"Duration":"00:00:21.0836251"}
DataMashup.Trace Warning: 24579 : {"Start":"2019-02-26T21:45:09.1728632Z","Action":"PBI.PQ.RibbonButton","activeView":"Reports","actionId":"MultiArtifactButtonReportRefreshReport","parentId":"df08ff6e-9bfa-47f5-a4c1-672b8308fe74","isError":"False","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"72c5f21d-2613-4f9a-a843-b09c82984abe","Process":"PBIDesktop","Pid":17516,"Tid":1,"Duration":"00:00:00.0139410"}
DataMashup.Trace Warning: 24579 : {"Start":"2019-02-26T21:45:09.1748692Z","Action":"PBI.CommandExecute","commandName":"RefreshAllQueriesCommand","parentId":"parentId","isError":"False","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"ec1c3486-e052-406a-863f-d7109ff1ced0","Process":"PBIDesktop","Pid":17516,"Tid":1,"Duration":"00:00:00.0129116"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.1951751Z","Action":"PackageSessionStorage/GetSessionStorage","PackageReference":[["300f6965-e00c-4089-9ab1-9d047bcde7a6"],[3]],"ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":1,"Duration":"00:00:00.0000223"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.1951932Z","Action":"PackageStorage/Access","PackageReference":[["300f6965-e00c-4089-9ab1-9d047bcde7a6"],[3]],"ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":1,"Duration":"00:00:00.0002925"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.3382742Z","Action":"PackageSessionStorage/GetSessionStorage","PackageReference":[["300f6965-e00c-4089-9ab1-9d047bcde7a6"],[3]],"ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":19,"Duration":"00:00:00.0000270"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.3382968Z","Action":"PackageStorage/Access","PackageReference":[["300f6965-e00c-4089-9ab1-9d047bcde7a6"],[3]],"ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":19,"Duration":"00:00:00.0003085"}
DataMashup.Trace Warning: 24579 : {"Start":"2019-02-26T21:45:09.4918709Z","Action":"PBI.Win.DuplicateKeyAddedToModelCache","parentId":"0","isError":"False","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"3fc3e1ab-6b87-45a2-84d1-0e8aa188903f","Process":"PBIDesktop","Pid":17516,"Tid":18,"Duration":"00:00:00.0125553"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.5044262Z","Action":"PBI.TraceMessage","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","Message":"Generating DataShape for: <pi>{\"Query\":{\"Version\":2,\"From\":[{\"Name\":\"o\",\"Entity\":\"OSR_HIERARCHY\"}],\"Where\":[{\"Condition\":{\"In\":{\"Expressions\":[{\"Column\":{\"Expression\":{\"SourceRef\":{\"Source\":\"o\"}},\"Property\":\"OSR_NAME\"}}],\"Values\":[[{\"Literal\":{\"Value\":\"'BAILEY, CHAD E'\"}}]]}}}],\"OrderBy\":[],\"Select\":[{\"Column\":{\"Expression\":{\"SourceRef\":{\"Source\":\"o\"}},\"Property\":\"OSR_NAME\"},\"Name\":\"OSR_HIERARCHY.OSR_NAME\"}],\"GroupBy\":[]},\"Binding\":{\"Version\":1,\"Primary\":{\"Groupings\":[{\"Projections\":[0],\"Subtotal\":1}]},\"DataReduction\":{\"Primary\":{\"Window\":{\"Count\":500}},\"DataVolume\":3}}}</pi>","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":19,"Duration":"00:00:00.0000214"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-26T21:45:09.5047170Z","Action":"PBI.TraceMessage","sessionId":"970c3cfb-d091-4f10-90c0-a77259db9aec","deviceId":"18165eee","userId":"9103bbfb-5372-4215-9dfd-2577f33b6ae0","isInternal":"False","authenticatedUserId":"66114fb9-31e4-41c1-8b7c-9ac1e3df45d0","Message":"Generated DataShape: <pi>{\"Id\":\"DS0\",\"PrimaryHierarchy\":{\"DataMembers\":[{\"Id\":\"DM0\",\"Group\":{\"GroupKeys\":[{\"Value\":\"Sandbox.OSR_HIERARCHY\\u002fOSR_NAME\"}],\"SortKeys\":[{\"Value\":\"Sandbox.OSR_HIERARCHY\\u002fOSR_NAME\",\"SortDirection\":\"Ascending\"}]},\"Calculations\":[{\"Id\":\"G0\",\"Value\":\"Sandbox.OSR_HIERARCHY\\u002fOSR_NAME\"}]}]},\"Filters\":[{\"Target\":\"[DS0]\",\"Condition\":{\"Type\":\"FilterEmptyGroups\"}},{\"Target\":\"[DS0]\",\"Condition\":{\"Type\":\"In\",\"Expressions\":[\"Sandbox.OSR_HIERARCHY\\u002fOSR_NAME\"],\"Values\":[[\"\\u0027BAILEY, CHAD E\\u0027\"]]}}],\"RequestedPrimaryLeafCount\":500,\"IncludeRestartTokens\":true}</pi>","ProductVersion":"2.66.5376.2521 (19.02)","ActivityId":"00000000-0000-0000-0000-000000000000","Process":"PBIDesktop","Pid":17516,"Tid":19,"Duration":"00:00:00.0000120"}
DataMashup.Trace Information: 24579 : {"Start":"2019-02-
Well, it's a known bug. A fully patched SSAS 2017 build will cause this issue.
https://community.powerbi.com/t5/Issues/BUG-when-live-to-Analysis-Services-2017-CU13/idi-p/602175
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