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This error occurs when opening PowerBI Desktop (both empty or pbix files):
Something went wrong
An error occured while rendering the report.
Here the trace:
Feedback Type:
Frown (Error)
Timestamp:
2019-09-18T08:33:58.8619079Z
Local Time:
2019-09-18T10:33:58.8619079+02:00
Session ID:
e7111dd8-2465-44cc-8db4-54574934bd9b
Release:
September, 2019
Product Version:
2.73.5586.561 (19.09) (x64)
Stack Trace:
TypeError: _this._apiService.signInStatusChanged is not a function
at ms-pbi://pbi.microsoft.com/pbi/Web/ts/ExplorationClient.js:99:82
at ExplorationClient.ensureApiService (ms-pbi://pbi.microsoft.com/pbi/Web/ts/ExplorationClient.js:453:32)
at ExplorationClient.signInStatusChanged (ms-pbi://pbi.microsoft.com/pbi/Web/ts/ExplorationClient.js:99:26)
at about:blank:1:45
OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)
CLR Version:
4.7 or later [Release Number = 460805]
Peak Virtual Memory:
3.74 GB
Private Memory:
336 MB
Peak Working Set:
455 MB
IE Version:
11.0.9600.18738
User ID:
250923f4-6d90-4e6c-8952-4e8281c11a2e
Workbook Package Info:
1* - it-IT, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.
Telemetry Enabled:
True
Model Default Mode:
Empty
Snapshot Trace Logs:
C:\Users\vivianl\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1292986167.zip
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_NewWebTableInference
PBI_showIncrementalRefreshPolicy
PBI_qnaLiveConnect
PBI_userFavoriteResourcePackagesEnabled
PBI_tenantOutOfBoxVisualsEnabled
PBI_personalVisualizationPaneEnabled
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
DPI Scale:
100%
Supported Services:
Power BI
Solved! Go to Solution.
Problem solved.
We had to uninstall PowerBI Desktop and MANUALLY clean the windows registry from all the remaining keys, then install the software again.
Hi @LucaVivian,
Thank you for sharing the solution here. As the issue is resolved now, I will close this thread.
Best Regards,
Qiuyun Yu
Problem solved.
We had to uninstall PowerBI Desktop and MANUALLY clean the windows registry from all the remaining keys, then install the software again.
Hi,
the issue didn't appen before.
Unfortunately I can't run PowerBI as administrator because I don't have grants
I'm on Win 7 machine
Hi @LucaVivian,
Did the issue happen before? Please try to run Power BI desktop as administrator to see if the same issue occurs.
Best REgards,
Qiuyun Yu
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