Forum Discussion

Regular Visitor

10 years ago

Solved

Error: Unable to Connect

Hi All. Today is my first work day with Power BI. And I try to connect with MS Dynamics Online.

I press "Get Data", then I enter the URL:

And after "Ok" I get error:

And I did not get prompted for user/password information.
How I can get connection with data?

Thanks

Natalija
10 years ago
Problem was solved, in File/Options and setting/Data source settings I edited credentials.

4 Replies

Natalija
Regular Visitor
10 years ago
Problem was solved, in File/Options and setting/Data source settings I edited credentials.
- Anonymous
  Not applicable
  7 years ago
  Thank you thank you. This has been a frustration for days. All it takes is a clearing of Power BI's cache as I seem to have entered the wrong credentials only once and the program has saved it in software ever since.
  - agupta51
    New Member
    7 years ago
    I am trying to connect to datasource through R-Script. I had this probelm for many days. I tried clear credential etc. It did not work.
    
    WHen I cleared the Cache, it worked.
akaw80
New Member
10 years ago
I have a unable to connect screen but a little different. its not really giving me any information as to why its not connecting. literally says -
Unable to connect, We encountered an error while trying to connect. Details: ""
then has the options retry, edit, or cancel.

On a side note, when I opened a blank new worksheet in Excel, went to power query and entered the exact same server name with same credentials, it let me connect and pull the tables that are currently there, which isnt anything but system tables.

so is this a Power BI Desktop issue or am I missing something? Thank you in advance for any help.
~Anthony