Dataflow invalid credentials issue on PBI desktop but fine in PBI service

[johndozen]

I created the whole connection from SQL to Power Bi. Everything was fine until Tuesday. I cannot refresh PBI desktop and its showing invalid credentials on dataflow.

Its weird because i can refresh the dataflows in Power BI service, all connection is well.

[v-echaithra]

HI @johndozen ,

We would like to confirm if you've successfully resolved this issue or if you need further help. If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.

Thank you for your patience and look forward to hearing from you.

Best Regards,
Chaithra E.

[v-echaithra]

Hi @johndozen ,

Thank you for sharing your update on this issue and confirming that you have resolved this issue. i request you to please accept your own post as the solution, this will help other community members who might face a similar issue.

Thanks again for your contribution!

[johndozen · Accepted solution]

Its all fine.

Uninstall the PBI desktop, then download and reinstall manually.

Didnt use the PBI in Microsoft store this time.

Thanks Everyone for your Idea/Solution

[mh2587]

Go to Data Source Setting clear the recently made dataflow connection and then try again

[johndozen]

tried it already, it didnt work

[danextian]

Hi @johndozen 

You might have signed in with a different credential prior to trying to refresh in the desktop. What happens if you click Sign in as different user? Also, have you tried connecting to the dataflow using a new connection?

[johndozen]

already done that, but still the same. 

[MasonMA]

@johndozen 

Sounds like you may need to open your Windows Credential Manager and clear cached credentials and then re-enter credentials/organizational account in Power BI Desktop.

[johndozen]

I talked to IT and no PBI info found in that part. Good to know Credential manager exist.

[MasonMA]

Did the isssue get fixed with their help? let us know as we may see similar issue later on:)