Data report does not appeas in web

[nachrs1701]

Hi All,

I have some reports that shown the information in desktop PBI but not in web. I suspect it is related with encriptation and permisions in SAP HANA tables. Does anyboday happens same?

Best regards

[nachrs1701]

Thank you very much for taking time to check this @v-henryk-mstf 

It began 2 months ago in one report sheet and it affects now to 3 reports. 

Gateway does not show up any error message, everything is fine but the informatio, it does not apears:

Desktop:

Web Service:

Gateway setting looks like are properly set:

But when we go to setting up those options  again, the SSL it is not checked:

[v-henryk-mstf · Accepted solution]

Hi @nachrs1701 ,

Which way did you connect to the SAP HANA data source? After publishing it to the service, did you configure the appropriate gateway for this data source?

In addition, in the gateway settings, when selecting the data source, there is an option named "Verify server certificate" remember to select, otherwise it may lead to refresh error.

There are also limitations in the following areas that can cause refresh errors.

More details, you can read below:

Manage your data source - SAP HANA - Power BI | Microsoft Learn

Use SAP HANA in Power BI - Power BI | Microsoft Learn

If the problem is still not resolved, please provide detailed error information and related operation screenshots. Looking forward to your reply.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.