Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't miss out! 2025 Microsoft Fabric Community Conference, March 31 - April 2, Las Vegas, Nevada. Use code MSCUST for a $150 discount. Prices go up February 11th. Register now.

Reply
CPLLacrosse
New Member

Data from Web, cannot connect to organization account trying to connect to Excel file on Sharepoint

Hi,

 

I am trying to connect from PowerBI (free account) to an Excel file on a Teams Site.  I own the Teams Site, and can access to file with my organizational credentials via Sharepoint no problem (it is how I get the link for the file). When I add the link to Get Data>Web, in the Access Web Content window I enter the same credentials, and no matter what level I select (the root sharepoint site down to the specific file) I get the message, "We couldn't authenticate with the credentials provided. Please try again." I have tried on two different machines.  It is a simple Excel file, I can't figure out what is wrong. I also have a seperate account for admin as I manage the entire Azure environment, and cannot find a setting I need to change.

 

Any thoughts would be appreciated, reading the similar posts I never see a real solution, it just sorta starts working magically.

 

Thank you.

3 REPLIES 3
Anonymous
Not applicable

I am having a similar issue that started on 9/4/23.  Prior to that credentials worked fine in both power bi and power automate. Since 9/4/23 the credentials are not working. Issue is in desktop version, on the service and via power automate.  Same result with other users.  Using Azure SSO to connect.

v-rzhou-msft
Community Support
Community Support

Hi @CPLLacrosse ,

 

As far as I know, you need to authenticate by sign in Microsoft account which has access to the file in the Sharepoint Site.

vrzhoumsft_0-1691473126224.png

You can edit the credentials in File>Options and settings > Data source settings

vrzhoumsft_1-1691473285027.png

>Edit Permissions

vrzhoumsft_3-1691473434917.png

For reference: Create a report on a SharePoint List in Power BI Desktop - Power BI | Microsoft Learn

 

Best Regards,
Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

Yes, as I said I am using the same login, and it isn't working.

Helpful resources

Announcements
Las Vegas 2025

Join us at the Microsoft Fabric Community Conference

March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount! Prices go up Feb. 11th.

Jan25PBI_Carousel

Power BI Monthly Update - January 2025

Check out the January 2025 Power BI update to learn about new features in Reporting, Modeling, and Data Connectivity.

Jan NL Carousel

Fabric Community Update - January 2025

Find out what's new and trending in the Fabric community.