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rmalhan12
Frequent Visitor

Customer Count by Groups - Not adding up

I am trying to get a count of customers per month (based on selected report date in a slicer). The formula used for total clients is as below -
 
CurrentPeriodClients = CALCULATE(DISTINCTCOUNT(AUMReport[Owner1_Id]))
 
Total number of clients is correct as below -
rmalhan12_0-1662629357367.png

 

However when I add a slicer to show clients by different groups they don't add up to the value above as below -

rmalhan12_1-1662629440815.pngrmalhan12_2-1662629460427.pngrmalhan12_3-1662629478257.pngrmalhan12_4-1662629496023.pngTotal equals 53,439 

 

The client ID will only appear once under one of the 4 groups therefore no duplication. Any ideas or help to solve this problem? 

 

Thanks in advance. 

 
 
2 REPLIES 2
HotChilli
Community Champion
Community Champion

CurrentPeriodClients is a measure?  Can you explain why the Calculate is there?

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What does the data model look like?

------

Use the Data view screen to filter for specific 'groups'.  If you select the Owner1_Id column , you will get summary statistics at the bottom of the screen.  See which figures are wrong (and investigate)

Jos_Woolley
Solution Sage
Solution Sage

Hi,

And there are no blanks in the Owner1_Id field?
Regards

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