Forum Discussion
saud968
2 years agoMemorable Member
Conditional Formatting in matrix visual
Conditional formatting for an average of % in the matrix visual is not working... 0-4% should be green 5-10% in yellow and 11% above in red. You can review the screenshot below Abandon %...
- 2 years ago
Never Mind I was able to fix it, I changed the value a decimal number and found that in the rules i should use 0.04 and further so once it was fixed I changed it back % and it is working fine. Thank you for all your help
Ahmedx
2 years agoSuper User
значение матрице как вы посчитали?
вот так AVERAGE(support__cw_ops_manage_case_merge_temp[Abandon %])
saud968
2 years agoMemorable Member
Abandon % = IF(support__cw_ops_manage_case_merge_temp[ABANDONED_CHAT_FLAG] = 0, 0, support__cw_ops_manage_case_merge_temp[Total_Chat_Count] / support__cw_ops_manage_case_merge_temp[ABANDONED_CHAT_FLAG])
i used this measure
i used this measure