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Conditional Formatting in matrix visual
Conditional formatting for an average of % in the matrix visual is not working... 0-4% should be green 5-10% in yellow and 11% above in red. You can review the screenshot below Abandon %...
Never Mind I was able to fix it, I changed the value a decimal number and found that in the rules i should use 0.04 and further so once it was fixed I changed it back % and it is working fine. Thank you for all your help
why do you use conditional
AVERAGE(support__cw_ops_manage_case_merge_temp[Abandon %])
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this is incorrect, needs to this
CF = SWITCH(TRUE(),
[Abandon %] <= 0.04,"#008000",
[Abandon %]<= 0.1 ,"#FFFF00",
"#FF0000"
)
Because this column - support__cw_ops_manage_case_merge_temp[Abandon %] is not showing when only using switch. Also, I am trying to share the file as I have lower the file size as drive and other uploading sites are blocked and I have to email the file to myself and then upload and share