Cant connect to snowflake: we couldn't authenticate with the credentials provided

[Alessio]

My companyu mail address goit just changed, i updated the credentials but cannot connect to snowflake anymore. I tried what suggested here (https://community.powerbi.com/t5/Desktop/We-couldn-t-authenticate-with-the-credentials-provided-Plea...) but it is still not working.

Any suggestions?

Thanks 

[Anonymous]

Hi @Alessio ,

The problem could be that the user logging in does not have the DEFAULT_ROLE set for it or the role name set does not have privileges/access to the Warehouse which is being set for use from PowerBI.

Please check.

Here are some references that may be helpful.

DISPLAYS CREDENTIALS RELATED ERROR

Best Regards,
Community Support Team_Gao

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems with it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[evavla]

Thank you for this. It resolved our issue.