Cannot upgrade PowerBI Desktop

[UsePowerBI]

Hello

I have already PowerBI Desktop installed and I need to update it to the latest from here:

https://powerbi.microsoft.com/en-us/downloads/

Unfortunately when I run the file it says that PowerBI is running and closes the installer. I do not know why this happening as I dont have PowerBI open.

Any idea?

Thanks!

[v-tangjie-msft]

Hi @UsePowerBI ,

Has your problem been solved?If the problem has been solved you can mark the reply for the standard answer to help the other members find it more quickly. If not, please point it out.

Best Regards,

Neeko Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

[v-tangjie-msft · Accepted solution]

Hi @UsePowerBI ,

Please check the following two reasons:
1.Whether to set up self-launch for Power BI Desktop.
2. Whether the related processes for Power BI Desktop are not completely closed.

You can open Task Manager - > apps ->processes, find all related app and processes , and stop them.

Best Regards,

Neeko Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.