Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
TPista
Regular Visitor

Cannot enter credentials/login issue to retrieve data from excel online

In order to retrieve data from an excel file that is uploaded on a sharepoint site, Power BI asks me to login/enter credentials to access the file.

I go to file-> data source settings-> edit permissions-> choose organization account. Then a popup shows for a quick moment and then dissapears without getting the chance to login (I suppose it is the emerging window to enter credentials). 

See attached image showing thet windows I came across.

 

Red mark shows the button I press before the popup windows appears (then suddenly dissapears without logging in)

 

Captura de pantalla 2023-06-05 175832.png

1 ACCEPTED SOLUTION
amitchandak
Super User
Super User

@TPista , First use clear permission.

If needed also do this setting,

 

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

Share with Power BI Enthusiasts: Full Power BI Video (20 Hours) YouTube
Microsoft Fabric Series 60+ Videos YouTube
Microsoft Fabric Hindi End to End YouTube

View solution in original post

2 REPLIES 2
amitchandak
Super User
Super User

@TPista , First use clear permission.

If needed also do this setting,

 

Go to File-> Options and settings -> Options -> Security Option -> and check : Use My Default browser( Visible after scroll)

if needed, clear the cache of the default browser

Share with Power BI Enthusiasts: Full Power BI Video (20 Hours) YouTube
Microsoft Fabric Series 60+ Videos YouTube
Microsoft Fabric Hindi End to End YouTube

This is exactly what I needed. Thanks!!

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.

Join our Fabric User Panel

Join our Fabric User Panel

This is your chance to engage directly with the engineering team behind Fabric and Power BI. Share your experiences and shape the future.