Can't connect to DevOps

[LukaszOtw]

Hi everyone,

I have couple of Power BI reports that are using data from (different) Azure DevOps projects. When I returned from my holidays I was very surprised because reports didn't work (I couldn't refresh the data). I get the "we couldn't authenticate with the credentials provided" error.

I can still normally log on to DevOps projects, see the Analytics views, have the right permissions etc. Please help me because I'm blind without my data 🙂    

UPDATE: I can connect to my corporate DevOps- I can't connect to my Customers DevOps (via Power BI)

[amitchandak]

@LukaszOtw . Open the report on the desktop and Clear permission using the Home Tab -> Transform Data -> Datasource setting and try again

[LukaszOtw]

@amitchandak I cleared the permissions, edited credentials and still have the same problem.

"You are currently signed in">>> I click "connect">>> "we couldn't authenticate with the credentials provided. Please try again"