Blank image when "Copy as Image" with Deneb custom visual

[robjr2]

As subject indicates...

I am able to click the button and the "image" generates, but when pasted to PPT or MS-Word, the image is blank (white). All the other items appear normal - see attached screenshot of the related metadata.

Screenshot is not preferred since the visual is vertically larger than the screen by 2-3 times.

[v-yueyunzh-msft · Accepted solution]

Hi , @robjr2

Based on my tests, I can reproduce your question:

Then I did research and analysis on the official documentation based on your situation, the Deneb visual you used is a PBI certified visual, but it seems to have used and applied themes and colors at the time of creation, encountering the restrictions on custom visual mentions in the official documentation:

Copy and paste a visualization in Power BI - Power BI | Microsoft Learn

Best Regards,

Aniya Zhang

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