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robjr2
Frequent Visitor

Blank image when "Copy as Image" with Deneb custom visual

As subject indicates...

I am able to click the button and the "image" generates, but when pasted to PPT or MS-Word, the image is blank (white). All the other items appear normal - see attached screenshot of the related metadata.

Screenshot is not preferred since the visual is vertically larger than the screen by 2-3 times.

Screenshot 2022-10-11 110257.jpg

1 ACCEPTED SOLUTION
v-yueyunzh-msft
Community Support
Community Support

Hi , @robjr2

Based on my tests, I can reproduce your question:

vyueyunzhmsft_0-1665543411092.png

vyueyunzhmsft_1-1665543422371.png

Then I did research and analysis on the official documentation based on your situation, the Deneb visual you used is a PBI certified visual, but it seems to have used and applied themes and colors at the time of creation, encountering the restrictions on custom visual mentions in the official documentation:

Copy and paste a visualization in Power BI - Power BI | Microsoft Learn

vyueyunzhmsft_2-1665543462781.png

 

vyueyunzhmsft_3-1665543472811.png

 

 

Best Regards,

Aniya Zhang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

View solution in original post

1 REPLY 1
v-yueyunzh-msft
Community Support
Community Support

Hi , @robjr2

Based on my tests, I can reproduce your question:

vyueyunzhmsft_0-1665543411092.png

vyueyunzhmsft_1-1665543422371.png

Then I did research and analysis on the official documentation based on your situation, the Deneb visual you used is a PBI certified visual, but it seems to have used and applied themes and colors at the time of creation, encountering the restrictions on custom visual mentions in the official documentation:

Copy and paste a visualization in Power BI - Power BI | Microsoft Learn

vyueyunzhmsft_2-1665543462781.png

 

vyueyunzhmsft_3-1665543472811.png

 

 

Best Regards,

Aniya Zhang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

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