Azure Map visual error

[StevenT]

Hi, I'm using the Azure Map Visual, and it was working without issue for the first few weeks.  But for some reason, every time I click on the page with the visual active and visible, I get this error

An error occurred when rendering this report.
Then I click report this issue or OK , this message goes away and the map appears and is usable. Then everything continues to work normally and i can click on the map for filtering my data.  It seems like the error appears only when i click on the page where it's located.

I've opened this report in multiple ways, with the same issue every time.  
How do I remove this error? any ideas?

Here are the details of the error, when I click on report this issue.
Thanks, Steven


Feedback Type:
Frown (Error)

Timestamp:
2024-10-02T13:10:26.0664300Z

Local Time:
2024-10-02T09:10:26.0664300-04:00

Session ID:
6c5c224d-41c7-4738-b30c-c82390f6a58a

Release:
September 2024

Product Version:
2.136.1202.0 (24.09) (x64)

Stack Trace:
Javascript:TypeError
at AzureMap.updateSubSelectionOnMapInteraction (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js:4599:56)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js:4589:38
at t (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1037688)
at t.fire (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:55:10455)
at t.resize (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:162126)
at g.resize (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1114316)
at i._resizeCallback (https://atlas.microsoft.com/sdk/javascript/mapcontrol/3/atlas.min.js:105:1119030)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.136.1202.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.azureMap.min.js","Component":"AzureMap","Error":"TypeError","MethodDef":"updateSubSelectionOnMapInteraction","ErrorOffset":"4599:56","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
71.5 GB

Private Memory:
744 MB

Peak Working Set:
1.33 GB

IE Version:
11.1.22621.0

User ID:
c4c9d78a-466d-4450-8f3f-ffa54b806d40

Workbook Package Info:
1* - en-US, Query Groups: 5, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_onObject
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_odspSaveBackgroundUpload
PBI_useModernPublishDialogs
PBI_publishDialogsSupportSubfolders
PBI_gitIntegration
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_directLakeRemoteModeling
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_qnaImproveLsdlCopilot
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Recent Actions:
VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerApplySort, VisualContainerApplySort, AlignMultipleVisualContainers, SaveFormattingValues, SaveFormattingValues, ApplyBookmark, ApplyBookmark

DPI Scale:
100%

Supported Services:
Power BI

[Anonymous · Accepted solution]

Hi, @StevenT 

I am glad to help you.

Do you have more than one Azure Map visual for your page?

And is it the case that you see an error when clicking outside the visual and then adding another Azure Map visual to the page?

If so, we have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Fen Ling,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[oa5599]

Hi @Anonymous - any further update on this post? I am still impacted by this problem. Thanks

[StevenT]

Hi.  I have multiple maps on my report and everything you suggested above is true in my case.
Since you're working on it and I was able to substitute the microsoft map instead, I'll just be patient and wait for the fix.
Please let everyone know when it's fixed.  I'm sure it will be to our advantage to use it when it's ready.

[Mirko3]

I would hate to have to replace all the maps in my report; I think I'll wait for a power bi fix

[Mirko3]

I'm in the same situation!

[StevenT]

I don't get it. It works as soon as you clear that message.  I think it might have something to do with upgrading the visual.  
My suggestion to you is to copy your report, remove the azure map and try the standard map visual.  For my purposes, that visual works fine.

I switch over to that visual and no issues after that.