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samuelstinger
Frequent Visitor

An error appears periodically "To display Azure Maps visuals, sign in"

Hello all!

 

Sometimes i get this message for Azure Maps.

AzureMapsError.png

 

 

 

 

 

 

 

 

 

 

This message shows while i close PowerBI Desktop.

After that I open PowerBI Desktop and everything is fine again.
How can I fix this permanently as it is annoying.

 

PBI Version: 2.124.1805.0 64-bit (December 2023)

 

Thanks!

4 REPLIES 4
v-heq-msft
Community Support
Community Support

Hi @samuelstinger ,
Based on your description, the error message seems to appear intermittently when closing Power BI Desktop, but disappears when reopening it, according to your description. I noticed that the version of your desktop was 2.124.1805.0 64-bit (December 2023) and the latest version is now 2.126.1261.0 (3/4/2024). As described in the Power BI Desktop Startup Errors document, antivirus software or other programs on your computer may be interfering with Power BI Desktop.Temporarily disabling these (especially when shutting down Power BI Desktop) can help determine if they are the cause. Of course, regarding intermittent problems, they can also usually be fixed by clearing the cache of desktop.
You can troubleshoot based on this documentation:
Resolve startup issues with Power BI Desktop - Power BI | Microsoft Learn

Best regards,

Albert He

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

amitchandak
Super User
Super User

@samuelstinger , Usually if you are logged into Power BI, It should not show that.

 

Check if someone else reported an issue, if not report a new one- https://community.powerbi.com/t5/Issues/idb-p/Issues

Thanks for your answer!

I'm already logged in because before this issue I was successfully publishing a dashboard to the PBI service.

But, I'm going to keep a closer eye on the login status when this error occurs.

 

It happened again...

AzureMapsErrorSignIn.png

 

But I'm still logged in (at least PowerBI desktop thinks so).

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