Environment issues in Fabric

[Anonymous]

Hi,

I have been experiencing two seperate issues with setting up environments in Fabric. 

1. I had an environment set up and published in Fabric. I notice its not working so i check back to see the following (image 1). No error but the libraries appear to have disappeared and it says i have made changes (which i havent) - When i publish the "changes" the libraries dont reappear in the public libraries section they still show as unpublished changes (screenshot number 2 below).

I have been refreshing and republishing the changes since yesterday. Can you explain what I can do to resolve this issue and get the env back up and running?

2. In another workspace i have a script which requires a specific version of transformers to run so I install the package and include it in the env. 

I select the appropriate environment in my notebook.

Run the below code.

pip show transformers

it shows a different version of transformers and my script is erroring as a result.

Am I missing a step here? 

Thanks,

[Anonymous]

Hi @Anonymous 

Thanks for using Fabric community.
Apologies for the issue you have been facing. It's difficult to tell what could be the reason for this performance. 

If the issue still persists, please reach out to our support team so they can do a more thorough investigation on why this is happening. 

Please go ahead and raise a support ticket to reach our support team:

https://support.fabric.microsoft.com/support

After creating a Support ticket please provide the ticket number as it would help us to track for more information.

Thanks.

[Anonymous]

Hi @Anonymous 
We haven’t heard from you on the last response and was just checking back to see if you got a chance to create a support ticket. If yes please provide the details here. Otherwise, will respond back with the more details and we will try to help.
Thanks

[Anonymous]

Hi,

Yes I raised a ticket for this issue #2402190050001372 and have been in touch with a spoc regarding a resolution.

Thanks,