Cannot install OneLake file explorer for windows version 1.0.14.0

[KimTutein]

Hi community

I am having issues installing the latest version of OneLake file explorer for windows (version 1.0.14.0 published 02-09-2025 in this site: Download Microsoft OneLake file explorer for Windows from Official Microsoft Download Center). I have one computer with version 1.0.13.0 that I wanted to update but I get the error “cannot open app package” – Reason: “Error in parsing the app package” (se dump below). I have been able to install the update on another computer I have but I cannot figure out why I get this error on the other.

Has anyone else seen this error and if so can you help?

Friendly Regards

Kim

Appendix - the error I get when running "OneLake_PuPr_1.0.14.0.msix":

[KimTutein]

Hi @AntoineW 

Thank you for your answer. I have found I am not even able to uninstall the old version. As I have found several other "strange" things with this pc it will be reinstalled.

[AntoineW · Accepted solution]

Hello @KimTutein,

The error usually happens when the old version isn’t fully removed or the OS/App Installer isn’t aligned.

👉 Try this:

1. Uninstall the old OneLake File Explorer 1.0.13.0 from Apps & Features.

2. Re-download the installer for version 1.0.14.0 from the official Microsoft Download Center.

3. Verify your OS — OneLake File Explorer is only supported and validated on Windows 10 (21H2 or later) and Windows 11. Make sure your system is fully updated.

And it will work normally ! 

Link to download : https://www.microsoft.com/en-us/download/details.aspx?id=105222

Documentation : https://learn.microsoft.com/en-us/fabric/onelake/onelake-file-explorer

Hope it can help ! 

Best regards,

Antoine